Who is responsible for your data
New Digital Foundry SAS, 20 Rue du Haldenbourg, 67450 Mundolsheim, France, is the data controller for the personal data collected through newdigitalfoundry.com. Contact for anything about your data: support@newdigitalfoundry.com.
What we collect, and why
| When | Data | Why | Legal basis |
|---|---|---|---|
| You send a message or book a discovery call | Name, email, phone (optional), company (optional), your message, the page and service you wrote from | To reply to you and prepare a scope | Our legitimate interest in answering your request; your steps before a contract |
| You place an order | Name, email, phone, company, billing address, VAT number (businesses), project brief, order lines | To create your order, invoice you and deliver the service | Performance of the contract; legal obligation (accounting) |
| You visit the site | Technical logs kept by our host (IP address, date, pages requested, browser type) | To operate and secure the site | Our legitimate interest in security |
| You accept audience measurement | Pseudonymous identifiers and usage data (pages viewed, approximate location, device type) through Google Analytics 4 | To understand which pages help visitors | Your consent |
We do not ask for sensitive data. We do not sell your data. We do not use it for automated decisions.
Payments
The checkout currently runs in test mode. Card numbers you type are never stored or sent. When live payments are enabled, card details will be handled by the payment provider and never by our own systems, and this policy will name the provider.
Who receives your data
- Our hosting provider (see the legal notice).
- Our email service, to send and receive messages about your enquiry or order.
- Our accountant, for invoices.
- Google Ireland Limited, if and only if you accept audience measurement.
- Public authorities where the law requires it.
Transfers outside the EU
Google may process analytics data outside the European Economic Area, notably in the United States, under the safeguards it provides, such as the EU-US Data Privacy Framework and standard contractual clauses. This only happens if you consent.
How long we keep it
| Data | Retention |
|---|---|
| Enquiries that do not become an order | 3 years from our last contact |
| Orders, contracts and invoices | 10 years, as accounting law requires |
| Server logs | Up to 12 months |
| Google Analytics data | 14 months maximum |
| Your cookie choice | 6 months |
| Cart contents | Stored only in your browser until you clear it |
Your rights
You may ask us to access, correct or delete your data, to limit or object to its use, to receive it in a portable format, and to withdraw consent at any time. You may also set instructions for what happens to your data after your death. Write to support@newdigitalfoundry.com. We reply within one month. We may ask you to prove your identity.
If you believe your rights are not respected, you may complain to the CNIL (Commission Nationale de l’Informatique et des Libertés), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, cnil.fr.
Cookies
See the cookie policy. You can change your choice at any time with “Cookie settings” in the footer.
Security
We use HTTPS, restrict access to the accounts that hold your data, and keep the site’s software up to date.
Children
The site and services are for adults and businesses. We do not knowingly collect data from children under 15.
Changes
If we change this policy in a meaningful way, we will update the date at the top.